Skill Department
Diploma in Carpenter
- Introduction to Carpenter
- Wood Work
- Building Materials
- Fasteners and Adhesives
- Hand and Power Tools
- Reading Plans and Elevations
- Floor System
- Wall and Ceiling Framing
- Room Framing
- AutoCAD
- Windows and Exterior Doors
- Stairs Construction
Diploma in Call Center Operator
- Introduction to Call Centers & Call Center Agents
- Skills for Interacting with Customers in a Call Center
- Listening Skills & Barriers to Listening
- Technical English
- Customer Relation Management
- Selling & Sales Skills
- Anger Management
- Product Knowledge
- Microsoft Office
- Telecommunications And IT Equipment
- Voice & Volume to Communicate with a Customer
- Managing Products & Services
NATIONAL SKILL DEVELOPMENT PROGRAM
